Healthy Evidence Co process and verify all orders usually by the next business day after placing your order, however we will only dispatch your items when the full payment has cleared.
(Please note: PayPal eCheque payments are not instant, as they function the same as paper bank cheques)
We ship out all items the following business day following cleared payment.
What is Priority Processing?
Healthy Evidence Co offers Priority Processing, an expedited service that fast-tracks your order through the processing and verification queue. When you select Priority Processing at checkout, your order is given top priority, ensuring it gets processed, verified, and sent to the warehouse much faster than regular orders.
Not only does your order benefit from an accelerated journey through the processing and verification queue, but it also comes with an additional advantage—priority access to available stock. This means that your selected items are not only fast-tracked through the initial stages of processing but also given preferential treatment when it comes to available inventory.
As a result, you not only enjoy the efficiency of a quicker processing and verification process but also the assurance of priority access to stock, ensuring that your desired homewares are secured promptly.
It's important to note that while Priority Processing expedites the initial stages of your order, our standard shipping estimates still apply.
Will I receive order updates?
Absolutely! We make it our mission to offer the best value for money on new fitness equipment in Australia. If you happen to find a cheaper advertised price on an identical item, please let us know!
New for 2024: We now honour price matches up to 24 hours after your order is placed!
How do I request a price match with Healthy Evidence Co?
Simply present proof of the competitor’s advertised price to support@healthyevidenceco.com.au which includes their shipping cost for the identical product, and provide your postcode in the subject line.
Our team will then verify the request by checking the competitors product is identical, available for immediate sale, and check shipping rates. Once verified, we will create a custom order for you. If you have already ordered, we will refund you the difference.
The price match is only valid prior to purchase, until 24 hours after your purchase.
ARE THERE ANY EXCLUSIONS?
Offers not available to the general public including but not limited to trade pricing, bulk purchases, special events, club or membership offers, offers that include cash back, clearance, factory seconds, ex display, or refurbished products, products sold by third party sellers on a marketplace type platform, auction or classified listings, product prices which greatly vary from the manufacturers RRP, error fares or prices, overseas suppliers.
